Skip to Content

**Terms of Service

for SRP Packaging

Effective Date: 28 Feb 2026

Last Updated: 28 Feb 2026

1. Acceptance of Terms

By accessing or using the services of [Your Company Name] (“we,” “our,” “us”), including our website, quotations, manufacturing services, and product sales, you agree to be bound by these Terms of Service.

If you do not agree, please do not use our services.

2. Company Services

We manufacture and supply packing boxes and related packaging products.

Our services may include:

  • Custom box design and production

  • Bulk manufacturing and supply

  • Printing and branding on packaging materials

  • Delivery and logistics support

We reserve the right to modify or discontinue any service at any time.

3. Quotes, Orders & Pricing

A. Quotes

  • Quotes provided by us are valid for [X] days unless stated otherwise.

  • Any changes in material costs, labor, or market conditions may affect pricing.

B. Orders

  • Orders are confirmed only after written acceptance or purchase order.

  • For custom manufacturing, detailed specifications must be approved by the customer.

C. Pricing & Taxes

  • Prices may exclude applicable taxes, duties, and delivery charges unless stated.

  • We reserve the right to correct pricing errors at any time.

4. Payments

A. Payment Terms

  • Payment must be made according to the terms specified in the invoice (e.g., 50% advance, 50% before dispatch).

  • Late payments may incur interest charges.

B. Payment Methods

We may accept:

  • Bank transfer

  • UPI / digital wallet

  • Cheque

  • Online payment gateway (if available)

C. Non-Payment

We may suspend or cancel orders if payment obligations are not met.

5. Production & Delivery

A. Production Timeline

Production timelines depend on raw material availability, order size, and design approval.

B. Delivery & Shipping

  • Delivery dates are estimates only.

  • Delays caused by transport, suppliers, or unforeseen events are not our liability.

  • Risk of damage or loss transfers upon dispatch unless otherwise agreed.

C. Inspection & Acceptance

Customers must inspect products upon delivery and notify us of defects within [X] days.

6. Custom Designs & Intellectual Property

A. Customer-Owned Designs

Any logos, artwork, or designs provided by the customer remain their property.

Customers are responsible for ensuring they have rights to all content provided.

B. Company-Owned Designs

Any designs, samples, molds, templates, or prototypes created by us remain our intellectual property unless otherwise assigned through a written agreement.

C. Misuse

Unauthorised reproduction, distribution, or use of our design assets is prohibited.

7. Warranties & Liability

A. Product Warranty

We guarantee that products will meet the agreed specifications at the time of delivery.

B. Limitations

We are not liable for:

  • Incorrect use of packaging materials

  • Damage occurring after delivery

  • Losses due to delayed orders

  • Indirect or consequential damages

C. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, or supply shortages.

8. Returns, Cancellations & Refunds

A. Returns

Returns are accepted only for defective or incorrect products.

B. Cancellations

Custom orders cannot be cancelled once production has started.

C. Refunds

Refunds, if applicable, will be processed according to our internal policy.

9. Website Usage (If Applicable)

A. Content

All content on our website—including text, images, graphics, and product descriptions—is owned by us and protected by copyright laws.

B. Prohibited Activities

Users may not:

  • Upload malicious content

  • Misuse website features

  • Copy or distribute website material without permission

C. Third-Party Links

We are not responsible for external websites linked from our site.

10. Data Protection & Privacy

Your personal information is handled as described in our Privacy Policy.

By using our services, you consent to our data practices.

11. Governing Law & Dispute Resolution

These Terms will be governed by the laws of [Your Country/State].

Any disputes will be handled through:

  • Good-faith negotiations first,

  • Then arbitration or court proceedings, depending on local regulations.

12. Changes to Terms

We may revise these Terms at any time. Updated versions will be posted with a revised “Last Updated” date.